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FILM TRANSFER SERVICES FREQUENTLY ASKED QUESTIONS

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TRANSFER SERVICES AT A GLANCE

Film to DVD Transfers

Videotape to DVD Transfers

Photo Scanning

Audio Transfers

 

OUR OTHER SERVICES

 

What process do you use to transfer film?
We use professional telecine units that are designed for flicker-free high quality transfers. High quality standard definition (for DVD) or high definition (for Blu-ray) cameras allow us to capture the resulting video as digital files. These files are then adjusted and color-corrected using professional editing software prior to DVD or Blu-ray authoring. Each disc contains a series of motion menus with preview clips from each reel of film.

How much film do I have? How long will it run?
To determine how long your film will run, use the following chart to estimate the length based on the size of the film reel:

FILM TYPE AND REEL SIZE
# FEET
# FRAMES/
FOOT
TYPICAL FRAME RATE

TYPICAL
RUNNING TIME

3" 8mm film reel to dvd3" 8mm Reel
50
80
16 fps
4:10
3" super-8 film reel to dvd3" Super-8mm Reel
50
72
18fps
3:10
3" 16mm film reel to dvd3" 16mm Reel
50
40
24fps
1:24
4" 16mm film reel to dvd4" 16mm Reel
100
40
24fps
2:47
5" 8mm reel to dvd5" 8mm Reel
200
80
16 fps
16:40
5" Super-8 film reel transfer5" Super-8mm Reel
200
72
18fps
13:20
6" 8mm film reel to dvd transfer6" 8mm Reel
300
80
16 fps
25:00
6" Super-8 film reel transfer6" Super-8mm Reel
300
72
18fps
20:00
7" 8mm film reel transfer to dvd7" 8mm Reel
400
80
16 fps
33:20
7" Super-8 film reel transfer7" Super-8mm Reel
400
72
18fps
26:40
16mm film reel7" 16mm Reel
400
40
24fps
11:07
16mm film reel9 1/4" 16mm Reel
600
40
24fps
16:40
16mm film reel 210 1/2" 16mm Reel
800
40
24fps
22:13
16mm film reel 312 1/4" 16mm Reel
1200
40
24fps
33:20
large 16mm reel transfer13 11/16" 16mm Reel
1600
40
24fps
44:27
15" 16mm reel to dvd15" 16mm Reel
1800
40
24fps
50:00

Polavision Super-8mm
Film Cassette

50
72
18fps
3:10

Note that actual times may vary based on the amount of film actually on the reel itself. A good approximation for 8mm/super-8 films is that 900-950 feet of film will last approxiamtely one hour. For film conversion to DVD, typically 2 1/2 hours (2300-2500 feet) is the limit, however with advanced compression utilities we can squeeze a little extra onto a disc without sacrificing any quality. Also notice that 16mm film runs at twice the speed of 8mm film, so the resulting run time will be cut in half.

What is the cost of converting film to DVD? What about Blu-ray?
Our base pricing for film transfer is $0.12 per foot plus $2 per reel. For 3" reels the cost is typically $8 each. For larger reels, the cost varies depending on how much film is actually on the reel, but if full a 5" 200 foot reel would cost $26 and a 7" 400 foot reel would cost $50. For very large jobs we do offer bulk discounts. High definition transfers are priced the same with the addition of a $20 setup fee. For more information visit our film transfer pricing page.

How long does it take?
Our typical turnaround time for most jobs is several days to 2 weeks depending on the size of the job and how busy we are any certain times of the year. Larger jobs may take a little longer. During the holiday season we tend to get very busy so if you are looking to have your films transferred in time for Christmas we recommend getting them to us as soon as possible, but if we receive them by early to mid December we can usually have them ready in time..

My films are old. Are they still viewable? Won't they break during the transfer process?
At this point pretty much ALL 8mm and 16mm film is old. We have transferred film from as far back as the 1930s and are very careful in the handling of your materials. Unless the film is physically damaged due to environmental or other conditions it should run smoothly through our telecine. If film does break during transfer, we splice it as needed and continue the transfer.

Will I get my films back?
All original materials are returned to the customer along with the finshed DVD(s).

Not all of my films are labeled. What order do you put them in?
Before you bring in your films for transfer, you will need to determine what order you would like them in. Many times you will be bringing in films that were shot by someone else (i.e. father grandfather, aunt, etc.), who may or may not have labeled them very well. In many cases people who have shot a lot of early home movies on film will have had the small 3" reels used by the camera spliced onto large 5" or 7" reels. It then follows that these larger reels will most likely have the older films on them. When there are combinations of large and small reels, typically the smaller reels were shot later and never spliced onto larger ones. Also, many times there will be a mix of 8mm and Super-8 film (as people "upgraded" their film equipment over time). Super-8 films are disinguishable because of the smaller sprocket holes in the film. Also, some Super-8 movies will have an audio track as well. These can be spotted by looking for a brown stripe running along the side of the film.

Will the DVD of my silent film transfer have any sound?
Since your films will most likely be silent, determine whether or not you would like background music with the final video. We have a selection of subte instrumental music that we can layer under the video for a pleasing playback exprience. In cases where there are films with sound, we will remove the music and include the soundtrack from the film.

I want to edit my films before they are transferred. Can I splice them myself?
Unless you have the proper materials and experience, splicing films on your own can possibly cause damage to the film or affect its running through our transfer system. The ideal way to edit your films is to have them transferred to DVD or MP4 file first, then review the disc and make notes based on the time counter on your player. We can then go back to the original transferred files and cut, paste or rearrange clips in any order you wish. If you would like to edit the digital files yourself, we can provide you with the transferred files in a variety of formats including AVI, Quicktime, Windows Media, or MPEG 2/4. For larger jobs and certain file formats, it is recommended to use an external USB hard drive.

I need additional copies of my finished DVD. Can I make them myself?
Our discs are not copy protected so you are free to make your own copies. If you yould like to order extra copies from us they are only $6 each for a single disc (up to 2500 feet of film), $8 each for a 2-disc set (up to 5000 feet of film), or $10 each for a 3-disc set (up to 7500 feet of film). For very large jobs we have other multi-disc packaging options.

Do you keep backups of transferred film?
All of our film trasnsfers are digitally archived on external USB hard drives. We also keep a backup of the master DVD that we send you. We do this in case your copy is lost or damaged or at some future point you would like to edit your transferred film. This footage is not used by Goodheart Media Servcies nor is accessible to any other customer so your personal privacy is always maintained. These files can be permanenly deleted at any time upon request by the original customer.

I want to ship my films to you. What is the best way to do this?
We recommend using any shipping service that provides package tracking. This includes UPS, Federal Express, or The U.S. Postal Service (if you select any service that includes "Delivery Confirmation"). Our address is:

Goodheart Media Services
171 Route 27
Raymond, NH 03077

When shipping to us please be sure to fill out and include our Film Transfer Order Form.

How to I make payment?
We accept cash, checks, any major credit card, and PayPal. For customers physically dropping materials off to us, payment is required upon pickup. For mail order customers, payment can be sent along with your order in the form of a check or we will contact you for credit card information prior to shipping your finished projects back to you.

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Goodheart Media Services • 171 Route 27, Raymond, NH 03077 • Telephone: 603-206-4364 • 888-408-2365 (Toll Free)