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PHOTO/SLIDE/NEGATIVE TRANSFER SERVICES FREQUENTLY ASKED QUESTIONS

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TRANSFER SERVICES AT A GLANCE

Photo Scanning

Videotape to DVD Transfers

Film to DVD Transfers

Audio Transfers

 

OUR OTHER SERVICES

 

What process do you use to transfer photos, slides, or negatives?
We scan 35mm slides using an automated scanner typically at resolutions of 2400 DPI but can go as high as 3600 DPI upon request. Photos are scanned using a USB flatbed scanner at 400-1200 DPI or more depending on the size of the original. 35mm negatives are scanned on the same scanner using a special adapter. All files are checked and adjusted using Adobe Photoshop prior to saving in the highest quality JPEG format. Uncompress TIFFF files are also available upon request.

How many scans can I put onto a CD or DVD?
The total number of images depends on the media being scanned, but usually a data DVD will hold about 1000 images in high quality. Most images are 2-3 MB in size.

Can you make my pictures look better?
In most cases, our automatic color and brightness correction improves the image quality and restores faded images to their original state (or, in some cases, better). For an additional fee we can also repair scratches and other deformations that may be present in the image.

photo scan before correction
photo scan after color correction
Original Scanned Image
Same Image with Color
and Brightness/Contrast Correction

I want to be able to view the images as a slideshow in my DVD player. Can I do this?
As a free added service we create a slideshow with generic instrumental background music. Images are held on the screen for 6 seconds, so on average every 10 images will take one minute to view. We can also create custom slideshows using scanned photos, slides, or negatives (and even include already digital images from a digital camera or cell phone) that are synchronized with a custom soundtrack based on music that you provide. Custom slideshows are great for showing at birthday parties, anniversaries, and reunions.

Can slideshows be created in high definition?
Since all images are scanned at high resolution we can create Blu-ray compatible slideshows at maximum 1920 x 1080 pixel quality.

What is the cost of scanning?
We offer bulk discounts for all scanning services so the more you bring in the lower the per unit price. Typically slides, negatives, and photos range from $0.59 each for small orders down to $0.34 each for large quantities. For more information visit our scanning services pricing page.

Will I get my items back?
All original materials are returned to the customer along with the finshed DVDs or Blu-ray discs

I need additional copies of my finished DVD. Can I make them myself?
Our discs are not copy protected so you are free to make your own copies. If you yould like to order extra copies from us they are only $5 each.

Do you keep backups of scanned items?
We keep backup copies of all scanned materials on external USB hard drives. We do this in case your copy is lost or damaged or at some future point you would like to edit your materials. This footage is not used by Goodheart Media Servcies nor is accessible to any other customer so your personal privacy is always maintained.

I want to ship my items to you. What is the best way to do this?
We recommend using any shipping service that provides package tracking. This includes UPS, Federal Express, or The U.S. Postal Service (if you select any service that includes "Delivery Confirmation"). Our address is:

Goodheart Media Services
171 Route 27
Raymond, NH 03077

How to I make payment?
We accept cash, checks, or any major credit card. For customers physically dropping materials off to us, payment is required upon pickup. For mail order customers, payment can be sent along with your order in the form of a check or we will contact you for credit card information prior to shipping your finished projects back to you.

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Goodheart Media Services • 171 Route 27, Raymond, NH 03077 • Telephone: 603-206-4364 • 888-408-2365 (Toll Free)